Privacy Policy

Welcome to Run Vibe Shop (“we,” “our,” or “us”). We’re committed to protecting your privacy just as seriously as we craft our performance footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vibesportrun.com.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

Personal Information

• Contact Details: Name, email address, phone number, shipping/billing address
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information
• Account Information: Username, password (hashed), preferences

Non-Personal Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Location Data: General geographic location (country/region level)

2. How We Use Your Information

We use your information to provide and improve our services:

• Process orders and payments securely
• Communicate about your orders, account, or customer service requests
• Personalize your shopping experience and product recommendations
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: Payment processors, shipping carriers, IT service providers (all bound by confidentiality agreements)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We never sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures to protect your data:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Tokenization technology for sensitive payment data
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis

While we implement these measures, no system is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitations on processing your data

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to show relevant ads (you can opt-out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes through our website or email.