Welcome to Run Vibe Shop! These Terms and Conditions govern your use of our website at vibesportrun.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms.

1. Our Shop and Products

Run Vibe Shop specializes in high-performance footwear for active lifestyles, including:

  • Casual wear
  • Hiking
  • Running
  • Trail activities
  • Walking
  • Soccer
  • Sandals

We rigorously test all products to ensure they meet the demands of athletes and outdoor enthusiasts. Our footwear is designed for durability, comfort, and performance.

2. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to interfere with website operations or security
  • Be responsible for maintaining the confidentiality of your account credentials
  • Comply with all applicable laws and regulations

3. Ordering and Payment

Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends and holidays)
  • You’ll receive tracking information once your order ships

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Note: All prices are in USD. Your payment method will be charged when we process your order.

4. Shipping Policy

Shipping Options

We offer two shipping methods:

  1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  2. Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

International Orders

For customers outside Asia (excluding certain remote areas):

  • You may be responsible for customs fees and import duties
  • Delivery times may vary due to customs processing
  • We cannot guarantee delivery times for international shipments

5. Returns and Exchanges

Return Policy

We accept returns of most unworn items within 15 days of delivery:

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Original packaging must be included
  • Non-returnable items include customized products and sandals showing signs of wear

Return Process

  1. Email [email protected] within 15 days of delivery
  2. Include your order number and reason for return
  3. Our team will provide a Return Authorization Number (RAN)
  4. Ship the item back with all original packaging and documentation

Performance Promise: If you’re unsatisfied with your footwear’s performance, contact us – we’ll help find the right solution.

Refunds

  • Refunds are processed within 3-5 business days of receiving your return
  • Refunds are credited to your original payment method
  • Please allow 3-10 additional business days for your bank to process the refund
  • Return shipping costs are the customer’s responsibility unless the return is due to our error

6. Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us immediately at [email protected]
  • Include photos of the damage
  • We’ll arrange a free return and replacement

7. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Images
  • Product designs

are the property of Run Vibe Shop or our licensors and are protected by copyright and other intellectual property laws.

8. Limitation of Liability

Run Vibe Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in shipping beyond our control (including customs delays)
  • Incorrect use of our products
  • Any third-party actions related to your use of our website

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with the effective date.

11. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Mail: Run Vibe Shop, 18426 West Carol Avenue, Waddell, US 85355

Thank you for choosing Run Vibe Shop for your performance footwear needs. We’re committed to your satisfaction and active lifestyle!